Technical Account Coordinator


What we’re looking for

The Technical Account Coordinator is the technical lead within the account management team. This is a unique opportunity for an individual with ad operations/campaign management experience to gain experience in a technical client-facing role. In addition to the technical responsibilities, they also take on a greater role in helping grow accounts through strategic campaign recommendations & insights. They will lead the process of getting the campaign live and running correctly following all internal standards and processes. They will proactively monitor campaigns to ensure they hit their pacing and performance goals working closely with the Optimization team. This role requires strong technical, communication, and collaboration skills both internally and with partners. A proactive, growth mindset is required.

  • Perform day to day operational tasks including scheduling client calls, setting up campaigns, conducting QA, and reporting on campaign KPIs
  • Serve as a point of contact to clients for anything related to reporting, insights & recommendations, and day-to-day collaboration
  • Analyze campaign performance and deliver reports and recommendations to clients with key insights
  • QA campaigns and lead troubleshooting efforts when needed
  • Compile decks with final screenshots, targeting and placements for final approval before campaign launch
  • Monitor pacing and performance for live campaigns and work with Optimization team to resolve issues
  • Work closely with the Optimization, Analytics and Strategy teams to prepare client presentations; develop and communicate campaign learnings and strategize on how to engage and grow accounts
  • Constantly stay on top of platform improvements and new offerings from inventory partners
  • Additional duties as assigned or requested

• 1+ years of experience in ad operations/campaign management roles
• Bachelor’s degree, preferably in Marketing or Advertising; or equivalent work experience
• Knowledge and understanding of the Native Ad and/or Programmatic space
• Understanding of integrated marketing communications and the digital media landscape
• Proficient in MS Office, particularly Excel, PowerPoint and Outlook
• Exceptional organization and communication skills
• Highly motivated with a strong desire to meet or exceed expectations
• Exceptional attention to detail and the ability to meet aggressive deadlines
• Ability to learn quickly
• A good sense of humor
• Google Analytics, Google Ads, Ad serving or Paid Social Media Experience

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